Website

• Website Creator : Studio Juillet
• Booking Engine Provider accommodations : tba
• Booking Engine Provider others (e.g. for activities) : Orchestra
• Others (e.g. for digital maps) : JV Web

Guest Taxes

• System used to issue guest cards (digital) : Déclaloc

Convention Management

• System used for conference room/"add-on" bookings : /
• System used to handle hotel contingents/allocations : /
  Sales/Marketing

CRM system : Spread

• Newsletter tool system : Spread
Picture database : Agélia
• PR/Media agencies (foreign and/or domestic) : /
• Sales agencies (foreign and/or domestic) : /

Sustainability Labels

• Flocon Vert Of the tourism organization
• Most common labels of providers (e.g. hotel): Clef Verte

Sponsoring Partners

• Vêtements : Sun Valley / Célio
• Voitures : Kia
• Skis : Dynastar
• Téléphonie : Croscall

Website

• Website Creator - MVC
• Booking Engine Provider accommodations - Feratel
• Booking Engine Provider others (e.g. for activities) - Feratel
• Others (e.g. for digital maps) - Outdooractive

Guest Taxes

• System used to issue guest cards (digital) 

Convention Management

• System used for conference room/"add-on" bookings  - 
• System used to handle hotel contingents/allocations - Feratel

Sales/Marketing

• CRM system 
• Newsletter tool system - Hubspot
Picture database
• PR/Media agencies (foreign and/or domestic)
• Sales agencies (foreign and/or domestic)

Sustainability Labels

• Of the tourism organization / Municipality / Region, if any - Cortina Marketing Se.Am., Comune di Cortina, Belluno Province, Veneto Region

Website

• Website Creator: EDIT WEB
• Booking Engine Provider accommodations: bookingvalledaosta.it
• Booking Engine Provider others (e.g. for activities): eventi.courmayeurmontblanc.it
• Others (e.g. for digital maps): GUIDEXPRESS app

Guest Taxes

• System used to issue guest cards (digital): we don’t have

Convention Management

• System used for conference room/"add-on" bookings: internal system (CSC)
• System used to handle hotel contingents/allocations: internal system (CSC)

Sales/Marketing

• Newsletter tool system: 4dem.it

• Picture database: internal server
• PR/Media agencies (foreign and/or domestic)

  • For Italy – press: AIGO 

  • For Italy and abroad – digital: AIGO

  • For France – press: WEBER SHANDWICK
  • For UK – press: HOPSCOTCH (Sopexa)

Sponsoring Partners

• Range Rover

• Save the Duck

• Cave Mont Blanc

• CVA

Website

• Website Creator : Internal
• Booking Engine Provider accommodations: Tomas
• Booking Engine Provider others (e.g. for activities): Tomas activities

Guest Taxes

• System used to issue guest cards (digital): Internal

Convention Management

• System used for conference room/"add-on" bookings : Tomas module groupe
• System used to handle hotel contingents/allocations : Tomas module groupe

Sales/Marketing

• CRM system: Wilken
• Newsletter tool system : Wilken
• Picture database: internal
• PR/Media agencies (foreign and/or domestic): UK: Skipress, Italie: MAMpress, Benelux: Mindshake; Suisse:
• Sales agencies (foreign and/or domestic): None

Sustainability Labels

• Swisstanable

Sponsoring Partners

• Mammut

Website

• Website Creator SPOT Werbung/St. Moritz
• Booking Engine Provider Feratel Deskline
• Booking Engine Provider others (e.g. for activities) e-commerce plattform/SPOT Werbung) / Trekksoft (activities) / Waldhart (skischool) / NextEvent (Ticketing)
• Others (e.g. for digital maps) Outdoodractive (route suggestions/tours) / Sisag (skilifts)

Guest Taxes

• System used to issue guest cards (digital) Feratel
   
• Convention Management*

• System used for conference room/"add-on" bookings Own development (with Mesoneer)
• System used to handle hotel contingents/allocations Own development (with Mesoneer)

Sales/Marketing

• CRM system Braze
• Newsletter tool system Braze/Cleverreach
• Picture database easydam.ch
• PR/Media agencies (foreign and/or domestic) Glenaki (Belgium) / mediacontacts PR (UK)
• Sales agencies (foreign and/or domestic) none

Sustainability Labels

• Of the tourism organization / Municipality / Region, if any Swisstainable/Level II (DMO)
• ibex fairstay / GreenSign / myclimate

Sponsoring Partners

• Kjus
• Audi

Website

• Website Creator: Webcrossing GmbH (Kitzbuehel.com), Micado Web, Florian Matthias (GB)
• Booking Engine Provider accommodations: Deskline - Feratel
• Booking Engine Provider others (e.g. for activities): Deskline - Feratel
• Others (e.g. for digital maps): Contwise, Pixx.io, ZAMG, KitzSki

Guest Taxes

• System used to issue guest cards (digital)
• Convention Management (if applicable)
• System used for conference room/"add-on" bookings 
• System used to handle hotel contingents/allocations

Sales/Marketing

• CRM system - Micado Retail, Micado Web, Micado Tourism, Numbirds
• Newsletter tool system - Numbirds, Micado
• Picture database - pixx.io
• PR/Media agencies (foreign and/or domestic) - Heaven PR, Wilde

Sustainability Labels

• Of the tourism organization / Municipality / Region, if any - Wandergütesigel (Europäische Wanderdörfer)
• Wanderhotel - Umweltzeichen

Sponsoring Partners

• Sportalm
• Frauenschuh

Website 

• Website Creator Our Website Agency is Massive Art
• Booking Engine Provider accommodations Feratel
• Booking Engine Provider others (e.g. for activities) For ticketing mtms solutions
• Others (e.g. for digital maps) V-Cloud from Vorarlberg Tourism

Guest Taxes

• System used to issue guest cards (digital) Feratel

Convention Management

• System used for conference room/"add-on" bookings local partner more dimensions 
• System used to handle hotel contingents/allocations: Feratel

Sales/Marketing

• CRM system Starmate.io 
• Newsletter tool system Starmate.io 
• Picture database Eyebase 
• PR/Media agencies (foreign and/or domestic) mostly inhouse, occasionally Promedia GmbH in Innsbruck. 
• Sales agencies (foreign and/or domestic) mainly inhouse, if not it depends on the project. 

Sustainability Labels

• "Österreichisches Umweltzeichen" as a destination

Sponsoring Partners

• Range Rover
• American Express
• Head (only winter)

Website

• Website Creator : IRIS Interactive
• Booking Engine Provider accommodations : Orchestra
• Booking Engine Provider others (e.g. for activities) : Orchestra
• Others (e.g. for digital maps) : ticketing (event, concert…) : Digitix

Guest Taxes

• System used to issue guest cards (digital) : no guest card

Convention Management

• System used for conference room/"add-on" bookings : planitech + orchestra
• System used to handle hotel contingents/allocations : orchestra BTB

Sales/Marketing

• CRM system : Alpilink
• Newsletter tool system : Alpilink 
Picture database
• PR/Media agencies (foreign and/or domestic) : Agence Olivia Payerne (AOP) France, Heaven Publicity (UK), Version Unik (Brazil)
• Sales agencies (foreign and/or domestic)

Sustainability Labels

• Flocon Vert & H+

Sponsoring Partners

• Duvillard (clothes)
• Pure Altitude (cosmetics)
• Mizensir

Website 

• Website Creator: xoo design
• Booking Engine Provider accommodations: feratel
• Booking Engine Provider others (e.g. for activities): feratel
• Others (e.g. for digital maps):
• Digital maps: Contwise Maps

Guest Taxes

• System used to issue guest cards (digital): feratel

Convention Management

• System used for conference room/"add-on" bookings: Teamkit
• System used to handle hotel contingents/allocations:

Sales/Marketing

• CRM system: none, at the moment everything is listed in Excel Sheets
• Newsletter tool system: Eyepin
• Picture database: Pixxio
• PR/Media agencies (foreign and/or domestic): AHM communication (DACH), ProMedia (DACH), O&K communications (DACH)

Sustainability Labels

• KLAR model region for sustainability

Sponsoring Partners

• Fischer (Ski)
• Schöffel (Sportswear)
• Audi